Rahul Rao

Mumbai · India

Rahul Rao

Country Lead, CloudRock India · AI-Enabled Transformation Leader

I run an 80+ person India delivery organisation built up from 14, across Mumbai and Bangalore, as Country Lead and a Director of the India entity.

Seventeen years of enterprise HR and finance technology — and two years spent building AI systems with my own hands, because reading about agents turns out to be very different from running them.

Career: Infosys → Genpact → Deloitte → Capgemini → Star India → CloudRock. Workday HCM & Integrations, GCC and India Country leadership, GenAI & agentic systems.

17 yrsEnterprise technology
14 → 80+India team, 24 months
9AI apps deployed
98%Client satisfaction
01

The journey

2007 → now

I started in 2007 at Infosys, writing integrations on Oracle Fusion Middleware — BPEL, ESB, XSLT. Unglamorous plumbing, but it taught me the thing that has underwritten everything since: enterprise systems fail at the seams, not in the middle.

An MBA at IMT Ghaziabad took me into process work at Genpact — Six Sigma, master data governance for a US pharma client, seventeen Lean initiatives. Then Deloitte, moving from packaged Workday integrations into Studio and custom frameworks, and Capgemini, leading the integrations blueprint on a large Workday transformation end to end.

At Star India I ran HR technology for India and South-East Asia — 7,000+ tickets over three years, 360+ monthly payroll loads, and the Disney Vista global transformation: 700+ files, seven countries, 23 legal entities, 2,000+ test scenarios, live with zero critical defects.

In 2023 I joined CloudRock to build the India operation from scratch. Fourteen people to eighty-plus in twenty-four months, two offices stood up end to end, a seat on the India board, 98% client satisfaction.

Then AI arrived properly. I could have read about it. Instead I started building — weekends, hackathons, real deployments. That work is under More about me.

02

Experience

Enterprise technology & operations leadership

Country Lead & Head of AMS, India

CloudRock Partners IndiaMar 2023 — Present

Statutory Director (DIN 10087050) of the India entity — regulatory compliance, statutory filings, corporate governance, financial oversight. Member of the global Senior Leadership Team. Scaled the team 14 → 80+ in 24 months; led end-to-end establishment of the Mumbai headquarters and the Bangalore presence — lease, IT, security, vendors, site leadership. Primary Account Manager for key enterprise clients. Lead the India AMS organisation across delivery, SLA governance and continuous improvement at a sustained 98% CSAT.

Manager, HR Technology

Star IndiaDec 2018 — Mar 2023

Led Workday HCM and integrations support for India and South-East Asia — 7,000+ tickets over three years, 360+ monthly payroll and workforce loads at zero-defect accuracy. Delivered CTC-to-fixed-pay compensation migration, a flexible leave policy and 27 offer-letter templates in BIRT. On the Disney Vista global transformation, led data validation across 700+ files, 7 countries and 23 legal entities, and executed 2,000+ SIT/E2E/UAT scenarios with zero critical defects at go-live. Led the PICOF → PECI payroll integration modernisation.

Senior Consultant

CapgeminiJan 2018 — Dec 2018

Integration Lead on a large-scale Workday transformation — all integrations from blueprint to go-live, including complex PECI with advanced XSLT. Led a two-person team automating the full regression suite in Selenium and Java.

Consultant

DeloitteDec 2014 — Jan 2018

Progressed from packaged Workday integrations (PICOF, Core Connectors, EIB) to complex Studio Integrations — XSLT, REST/SOAP, custom frameworks. Automated security-permission migration between implementation tenants, improving governance accuracy.

Business Analyst

GenpactOct 2012 — Dec 2014

Master data governance for a US pharmaceutical client across sales-rep, account, prescriber and brand alignment. Delivered 17 Lean and Six Sigma initiatives — ~USD 45,600 saved, 33% cycle-time reduction. Six Sigma Green Belt.

Systems Engineer

InfosysNov 2007 — May 2010

Enterprise data transformation and integration on Oracle Fusion Middleware — BPEL, ESB, BAM, XML, XSLT. Full SDLC from design through production support.

03

What I work with

Leadership, platform, hands-on

AI & automation

Agentic systemsLLM workflow designPython PlaywrightMCPOAuth PKCE Responsible AIn8n

Enterprise platform

Workday HCMWorkday Integrations PECI / PICOFStudio & XSLT REST / SOAPServiceNow

Leadership & operations

GCC / country leadershipManaged services SLA governanceWorkforce scaling Vendor managementSix Sigma & Lean

Cloud

AWSOCI Google CloudAzure Docker
04

Education, certifications & recognition

Top 10 India Country Managers, 2023 ↗ CEO Insights India — “Driving Successful Digital Transformations in HR & Finance”
PGDMIMT Ghaziabad · 2010–12
BE, Information TechnologySt Francis Institute of Technology, Mumbai University · 2003–07
Workday HCM · Workday IntegrationsPlatform certifications
ServiceNow CSA · CIS Data FoundationPassed June 2026
Six Sigma Green BeltDMAIC
Agents League — Reasoning Agents ↗ Microsoft Foundry · The Global AI Community · Jul 2026
Google ADK · AnthropicIn progress

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